01
Services
Heating, cooling, maintenance, and supported equipment.
← All industries
Heating & air conditioning · Future industry opportunity
Give customers a clear way to request heating and cooling service.
Before arranging a visit, your team needs the equipment type, the problem, and the service address.
Velmax structures the services you provide, your availability, and the areas you cover so supported AI assistants can read information you approve.
Plumbing is our initial pilot. This page describes a potential application; support for this industry has not launched.
Illustrative customer request
“Can I request service for an air conditioner that is not cooling?”
Information to collect
Equipment type, symptoms, property address, and callback details.
Your technicians assess the equipment and confirm the appointment. A request is not a confirmed appointment or binding quote.
Make your business understandable
Three foundations. Approved by you.
02
Availability
Service hours and seasonal request policies.
03
Service areas
Residential and commercial service areas.
Availability describes your operating conditions, not live appointment inventory.
Proposed request workflow
From a question to a request your team can review.
Velmax hosts the MCP connecting layer. Together, we agree on one assistant platform and one delivery path supported by your business software.
- 01
Read approved information
The assistant checks your published services and coverage.
- 02
Collect relevant details
Equipment type, symptoms, property address, and callback details.
- 03
Get customer approval
The customer reviews the request before it is submitted.
- 04
Deliver and follow up
The agreed intake system receives the request; your team reviews it and responds.
Your business. Your rules.
Control the offering.
See what was shared.
- Draft, review, and publish approved service information. Later draft edits stay private until published.
- Inspect the current offering in Agent view, and withdraw the published profile when needed.
- See named connections and public requests in Who’s viewing, with recorded item and service activity and source context where available.
- Review recorded requests, outcomes, and saved responses when response capture is enabled.
- Your technicians assess the equipment and confirm the appointment.
Before we connect.
Is this available for my business?
We are gathering interest in this industry while proving the plumbing workflow. A conversation helps us understand the fit; it does not promise an immediate launch.
Do I need to change my software?
We assess the system you already use and agree on a supported delivery path. An industry page does not mean a specific CRM integration is available.
Will this book jobs or quote prices?
The starting workflow is a service or estimate request. Confirmed bookings, binding quotes, payments, and automated dispatch require separate design and testing.
What are the terms?
We agree on scope, qualification, fees, and payment triggers in writing before onboarding. Expressing interest does not enroll you or create a payment obligation.
Tell us about your workflow
Bring one customer request worth simplifying.
Tell us your business name, services, operating hours, service areas, and the software you use for enquiries.
Prefer email? Contact Vinnie about heating & air conditioning.
Prefer a call? (801) 243-8350.
- 01
Fit conversation
Understand your intake process and confirm whether a connection is feasible.
- 02
Agreed scope and terms
Choose the first request type, supported platform, delivery path, and commercial terms.
- 03
Owner review and testing
Approve your business information and verify a complete request reaches your team before launch.